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Understanding the Solution
How can the portal solution help me connect and manage my marketing teams?
Address their needs
Consolidated resource for marketing
24/7 access
Improve engagement
Streamline the process
Better respnose rate
What makes the Hybrid solution different from other marketing management tools in the market?
We are a print company not a technology company, but found a need to offer tools to our clients to assist in program management.
How does the platform simplify marketing asset deployment for clients?
Consolidated resource center for asset management
Consolidation of print with a direct supplier
Marketing asset brand control management for consist messaging
How does our solution integrate print and marketing management seamlessly?
The solution provides the technology to compliment your marketing efforts.
Reduces Management Costs
Warehousing Integration provides up to date warehouse management as well as reduces the need to keep inventory on the shelf because of the on-demand supplier relationship.
Client Engagement and Benefits
What are some of the partner benefits?
Tool to aid in relationship management
Gives product / resource management accessibility
Reduce operational costs
Reduce Inventory
Streamline ordering process
What features of the platform improve engagement and promote retention?
Consolidated resource
Mobile responsive
Reduce errors
Interactive product designer tool
Portal Features and Functionality
What are the key features of our “Marketing on Demand. Print on Demand.” system?
Scalable
Built to your specifications
Diverse configuration customized for your needs.
Web 2 Print functionality to design and print on demand
How does the consolidated platform aid in managing warehouse and inventory effectively?
Real Time inventory levels
Ability to purchase at higher quantity and inventory
No need for internal marketing asset management - can offer a solution that is on demand
Can you describe how our solution allows for asset management and collaboration between teams?
Streamline collaboration of assets between teams
Consolidated resource
Dynamic products for print or digital assets
Lock parameters for consistency: fonts, colors, image library
Realtime proofing
Customization and Scalability
How does the platform's scalability ensure that it can grow with the partner’s changing needs?
Our solution wasn’t built for one use case
Ability to expand capabilities based on clients evolving needs
Customized approach to fit your needs and growth
Knowing this will assist in budget management
What customizable features are available in the web-to-print technology?
Ability to design on blank template
Change sizing
Colors/Image resources
Collaboration and Multi-User Management
What are the benefits of multi-user management within the portal?
Assign Payment Methods
Control Page Visibility
Assign Product Visibility
Monitor Budgets
Transaction Approval
How can sub-logins and roles be managed effectively within the portal?
Visibility
Master can change user parameters: Order Creation, Order Creation & Modify Account, Order Creation with Approval
Technology Integration and Unique Aspects
How does our background as a print company contribute to creating an integrated marketing management tool?
We understand our clients needs based on partnership
We are a consolidated supplier - no need to work with an array of suppliers
We understand the products, configuration and what is needed to successfully bring marketing assets to successful printed collateral
What differentiates our portal from solutions provided by tech development companies?
Cost management - since this is a tool utilized by all parties, we provide the solution at a fraction of the cost a development company would
Streamlined management - we understand print and tech and want to make a successful partnership with you
Many companies offer a portion of functionality but very few have a B2B solution that is completely customizable and pairs that with output to a print supplier. No disconnects.
How does our web-to-print product configuration minimize errors in print orders?
Real time proofing
Template parameters locked / controlled based on brand standards
Color consistency
Measurable Results and KPIs
Can you explain how the solution tailors its reporting to the specific needs of the client?
Each portal admin has the ability to access the backend to view a variety of reports specific to their store
What specific KPIs does the platform help clients measure through customized reports?
Sales Overview
Sales by product
Bestsellers
Orders detailed
Sales detailed
Number of orders
Items ordered
Budget overview
Average order value
Unique visitor tracking
Payment methods
Abandoned carts
Conversion rates
How does the solution enable better budgeting and inventory management?
Ability to plan yearly budget expenses based on produce use / performance
Ability to bulk purchase and inventory
Ability to lock in pricing based on higher yearly anticipated volume with contractual agreements
Receive scheduled reporting
Order and Fulfillment Management
How does the platform streamline the entire process from order creation to shipment status?
All can exist on one platform
Budget management
Product Visibility
Can you explain how the solution consolidates orders and optimizes fulfillment?
We offer a variety of fulfillment solutions based on the client and project requirements
Ground, Freight, International shipments
Ability to bulk manage and ship to a fulfillment center/warehouse or direct to end client
How do tiered user groups and payment methods facilitate order management for different users?
Can change users access to payment methods (ie: sub user cannot use PO), non logged in users will not be able to check out
Turn on, turn off payment methods through the season (ie: turn PO off)
Manage parent / child orders / budget limits
Visibility of budget management
Does the platform support complex pricing structures, such as volume-based discounts, customer-specific pricing, and contract pricing?
Yes, all of the above
What payment options are available?
CC
PO
Check
Terms
Store Credit
Coop
Coupon Code
Does the system provide real time shipping rates?
The system utilizes API integration with Fedex and Fedex freight to provide real time shipping estimates based on your shopping cart
We also offer other shipping options including pickup, digital download, bulk shipping
Client Benefits and Use Cases
What kind of businesses would benefit the most from this platform?
Any business that wants ability for robust ecommerce platform
Can you provide an example of how a client used the portal to achieve measurable improvements in their marketing or inventory management?
Ag portals gave brands the ability to move from bulk blank signs to direct imprint signs produced specific for each user
Platform and Technology
Which eCommerce platform are you using and why?
Magento
Robust infrastructure, open source, everything ecommerce, powerful integrations, API integration to our ERP/MIS system
Is the platform customizable to meet the unique requirements of B2B transactions, such as complex pricing and custom catalogs?
Yes, we have the ability to update and modify product and price catalogs either based on back end access or bulk uploads
Does the platform support integrations with our existing systems (ERP, CRM, inventory management, etc.)
The system migrates into our platform Odoo and since open source, we would need to further explore what you are using and the information that you would like shared via API
Security and Compliance
What security measures are in place to protect customer data and ensure the integrity of transactions?
Server-side scripting, dedicated IP addresses, instant autoscraling
On-demand performance testing to troubleshoot and improve site speed
Ultra-fast loading worldwide with a CDN powered by Cloudfire and advanced cahcing
Always-on security monitoring and support from Magento experts 24/7/365
Generous resources and PHP workers for robust performance
Customer Service and Support
Is there a customer support system integrated into the portal, such as live chat or ticketing?
Live Chat
Phone
Help Desk
What kind of support do you provide during and after the implementation process (e.g., technical support, training, documentation)?
Discovery call
Project scope outline
Development time outline
Online Demo Training
How To Documentation to send out
Video training link
Maintenance and Costs
What are the ongoing maintenance requirements for the platform, and are these services included in your pricing?
We will review the project scope and recurring monthly, yearly maintenance fees if applicable.
Pricing is based on individual needs because we need to configure time for implementation of products, user groups, speciality reporting, web-2-print templates. That is why it is so important for us to have the discovery call to understand your needs.